1. What is Crown&Comb?
Crown&Comb is your go-to online destination for salon-grade hairstyling tools at unbeatable prices—so you can get pro-level results from the comfort of home.

2. Are your products authentic and brand new?
Absolutely! Every item we sell is 100% authentic, brand new, and sourced directly from trusted manufacturers and distributors.

3. Do you offer a warranty on your products?
Yes! Most of our tools come with a manufacturer’s warranty. Check the product page for specific warranty details. If you need help with a warranty claim, just reach out to us—we’re happy to assist.

4. Can I return or exchange my purchase?
We want you to love your order! If you’re not completely happy, you can return or exchange most items within 30 days of delivery, as long as they’re unused and in original packaging. Some hair tools (like dryers, irons, and curlers) may be returned if lightly used and still in like-new condition. See our Return Policy for full details.

5. How do I start a return?
Simply contact our customer service team to get a Return Merchandise Authorization (RMA) number and instructions. Make sure your item qualifies by reviewing our return guidelines first!

6. When will my order ship?
We usually ship orders within 1-2 business days. You’ll get a tracking number as soon as your order is on its way!

7. Where do you ship?
We currently ship anywhere in the United States.

8. How can I track my order?
Once your order ships, you’ll receive an email with tracking information. You can also log into your account to check your order status anytime.

9. Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, contact us ASAP and we’ll do our best to help! Once it’s shipped, we can’t make changes—but you can still return eligible items.1

0. What payment methods do you accept?
We accept all major credit cards and other secure payment methods at checkout.

11. Do you offer discounts or promotions?
Keep an eye on our site and sign up for our newsletter to be the first to hear about exclusive deals, sales, and giveaways!

12. How can I contact customer support?
We’re here to help! Reach out via email or by filling the contact form—our team is friendly, knowledgeable, and ready to answer any questions.

13. Do you have a loyalty or rewards program?
We’re working on it! Stay tuned for updates and special perks for our loyal customers.

14. Are your tools suitable for professional stylists?
Definitely! Our selection is handpicked for both at-home beauty lovers and salon professionals. if you are interested in wholesale enquiries click here